Return & Exchange

Most* Zarisi products are guaranteed for 7 days after purchase date. If any issues arise during that time, the item can be returned for a refund or exchange. Items must have been purchased from zarisi.com and must be returned in their original condition and packaging (unwashed, unused, and tags still attached). If used items are returned, a partial refund may be given in the form of store credit depending on the condition of the returned item.

Note: Returns and Exchanges are accepted for products available on our website only in case of a wrong product, defect, damage, or misprint.

*The following items do not qualify for returns or exchanges: 

- Items marked as final sale
- Discounted products
- Warehouse and sample sale purchases
- Gift cards

 

How do I make a return/exchange?

You will receive an email confirmation when your return/exchange has been processed (be sure to check your spam folder).

Heads up: If you select to exchange, but the item sells out before your return is finalized, the exchange will instead default to a refund.

 

Is there a fee for returning?

No processing fee is required to return an item. Exchanges and returns for are free, given that you have been applied for them with in 7 days after you have received your order.

Questions? Feel free to shoot us a note at support@zarisi.com!

 

When will I receive my refund?

You should receive your refund upon the first carrier scan. Please note, it can take 3-5 business days for a refund to credit back to your original form of payment.