Elevate your Home with Affordable Luxury

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High Quality Material

100% Ultra soft microfibre to pamper your feet

Anti Skid Backside

Non slip TPR and durable underside on all rugs and mats

Water Absorbent

Ultra absorbent material with no leak through

Express Shipping

Free shipping and returns within India

Cash on Delivery

Pay for your order after you've received it

Made In India

Our products are manufactured In house

Soft As a Rabbit

Inside Zarisi: Unveiling Our Symphony

zarisi

Handloom Traditions with Modern Touch

Since 1995, we have been creating exceptional textiles for India. High-end, high-quality home textiles products are crafted into the rich history of our company.

We have skilled employees who work together as one family in the organisation.

The family-owned business began with Bansal family started selling rope braided doormats, pit loom, frame loom, and tufting bathmats

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FAQs

Can I make changes to my order before it ships?

Unfortunately, we can't make changes or cancel an order after it's been submitted.

An item may only be canceled if it is on pre-order. If you would like to cancel a pre-ordered item, shoot an email to support@zarisi.com with your order number and we'll handle that for you.

My order never arrived, what do I do?

Oh no! We’re sorry to hear that. Our shipping carriers work independently from Zarisi, but here are a few solutions we can offer:

If your package has been marked delivered and it's only been a day or two, sit tight! Sometimes the carriers scan it before it gets to you. Keep an eye out for it in the next few hours.

If the tracking hasn’t been updated in an unusually long time or if it was never updated since the label was created, chances are it was lost in transit. Please send an email to support@zarisi.com so we can help you look into this.

If the shipping address was a temporary location, we do not assume responsibility if the recipient is no longer at that address upon delivery within the projected shipping timeline.

Customer support must be notified of any lost packages within 15 days of the ship date. If a package is not reported as lost within 15 days of the ship date, customer service will not be able to assist with a replacement or refund.

What is your return/exchange policy?

Most* Zarisi products are guaranteed for 7 days after purchase date. If any issues arise during that time, the item can be returned for a refund or exchange. Items must have been purchased from zarisi.com and must be returned in their original condition and packaging (unwashed, unused, and tags still attached). If used items are returned, a partial refund may be given in the form of store credit depending on the condition of the returned item.

Note: Returns are accepted for products available on our website only in case of a wrong product, defect, damage, or misprint.


*The following items do not qualify for returns or exchanges: 

- Items marked as final sale
- Discounted products
- Warehouse and sample sale purchases
- Gift cards

How do I make a return/exchange?

Head to our Returns & Exchanges page for options and a step-by-step guide.

You will receive an email confirmation when your return/exchange has been processed (be sure to check your spam folder).

Heads up: If you select to exchange, but the item sells out before your return is finalized, the exchange will instead default to a refund.

Is there a fee for returning?

No processing fee is required to return an item. Exchanges and returns for are free, given that you have been applied for them with in 7 days after you have received your order.

Questions? Feel free to shoot us a note at support@zarisi.com!

When will I receive my refund?

You should receive your refund upon the first carrier scan. Please note, it can take 3-5 business days for a refund to credit back to your original form of payment.